CCTOS: Exploitation Management Issues

Draft Version 6.5, 10 May 2011, Etienne Saliez, ---- Next - Previous - Index of CCTOS Issues, /

Issues:
- Making software available is not enough.
- Users need support services for installation, initial training, help desk in case of problem.
- As any software, open source software need evolutive maintenance.
Approaches:
- Management of maintenance for the projects in production:
  - IPATH:
    - ........
  - .....................
  - ......
- Support service of Open Source softwares are seen as a traditional business.